Friday, August 24, 2007

Russian business culture

  • Working practices
    • Time is considered flexible to reasonable standards but they expect the other party to show punctuality.
    • Paperwork is considered an important part of any contracts. Russians often like to put agreements on paper, even recording what was discussed in negotiations.
    • In Russia things seldom go as planned, Russians often say, "In principle, it can be done," but in practice, it may be another matter. Moreover, in trying to please and be good hosts, they may promise much more than they can actually deliver.

  • Structure and hierarchy
    • The Russian business structure is hierarchical but due to deep rooted collectivism it has a more flexible and accommodative approach.
    • Respect and faith is always shown and expressed, therefore it becomes important to understand seniority and hierarchical structures to establish good business relations.

  • Working relationships
    • Having warm handshakes or an embrace after a meeting or asking about personal matters such as family is considered acceptable during business dealings.
    • To bring a gift to the first meeting is considered appropriate and considered an acceptable gesture.
    • When in doubt, remember that Russians prefer a personal approach over a methodical stance.

  • Business practices
    • Exchanging business cards is an essential practice. It is recommended to ensure one side of the card is in Russian.
    • Agreements are always put on paper once the decision has been finalized.
    • It is also desirable to expect the unexpected in Russia as the Russians often say, Again "In principle, it can be done," but in practice, it may be another matter.
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